Refund Conditions:
1. Refund Conditions:
- After using the service there is no refund.
- You must present valid proof of purchase (receipt, invoice, order number, etc.).
2. Deadline to Request a Refund:
- You have a period of 15 days from the date of purchase to request a refund.
3. Refund Process:
- To initiate a refund, please contact our customer service team at [email protected]
- Provide your order number and the reason for requesting a refund.
- We will provide you with a shipping label for returning the product, if necessary.
4. Shipping Costs:
- Shipping costs are not refundable.
- Shipping costs for returning the product will be the responsibility of the customer, unless the product is defective or has been sent incorrectly.
5. Refund Processing:
- Once we receive the returned product and inspect it, we will notify you of the approval or rejection of your refund.
- If approved, we will process the refund to your original payment method within [7] business days.
Cancellation Policy
1. Cancellation of Orders:
- You can cancel your order at no cost as long as the order has not been processed for shipping.
- To cancel your order, please contact our customer service team as soon as possible via [email protected]
2. Deadline for Cancellations:
- Cancellations must be made within the first 24 hours of placing the order.
3. Processed Orders:
- If your order has already been processed and shipped, we will not be able to cancel it. In this case, you must wait to receive the product and then proceed with a return request in accordance with our refund policy.
4. Subscriptions and Services:
- If you have purchased a subscription or service, you can cancel at any time. However, payments already made will not be refunded.
- To cancel a subscription, go to the company billing section or you can send us an email to [email protected]
Contact
Please contact us with any questions or concerns regarding our policy.
Customer Support Team: [email protected]