Refunds & Cancellations

Refund Conditions:

1. Refund Conditions:

- After using the service there is no refund.

- You must present valid proof of purchase (receipt, invoice, order number, etc.).

2. Deadline to Request a Refund:

- You have a period of 15 days from the date of purchase to request a refund.

3. Refund Process:

- To initiate a refund, please contact our customer service team at [email protected]

- Provide your order number and the reason for requesting a refund.

- We will provide you with a shipping label for returning the product, if necessary.

4. Shipping Costs:

- Shipping costs are not refundable.

- Shipping costs for returning the product will be the responsibility of the customer, unless the product is defective or has been sent incorrectly.

5. Refund Processing:

- Once we receive the returned product and inspect it, we will notify you of the approval or rejection of your refund.

- If approved, we will process the refund to your original payment method within [7] business days.

Cancellation Policy

1. Cancellation of Orders:

- You can cancel your order at no cost as long as the order has not been processed for shipping.

- To cancel your order, please contact our customer service team as soon as possible via [email protected]

2. Deadline for Cancellations:

- Cancellations must be made within the first 24 hours of placing the order.

3. Processed Orders:

- If your order has already been processed and shipped, we will not be able to cancel it. In this case, you must wait to receive the product and then proceed with a return request in accordance with our refund policy.

4. Subscriptions and Services:

- If you have purchased a subscription or service, you can cancel at any time. However, payments already made will not be refunded.

- To cancel a subscription, go to the company billing section or you can send us an email to [email protected]

Contact

Please contact us with any questions or concerns regarding our policy.

Customer Support Team: [email protected]

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